Privacy Policy
Effective Date: 16 February 2026
LoanMetric is operated by The Observable Pty Ltd.
LoanMetric is operated from Australia. We are committed to protecting your privacy and handling personal information responsibly.
Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect limited information necessary to operate and improve LoanMetric, including:
- Basic usage analytics
- Technical error diagnostics
- Contact form submissions (when you choose to send us a message)
Depending on the calculator used, you may enter loan assumptions, income amounts, expense figures, or tax-related values to generate estimates.
Calculator inputs are processed to generate results. We do not request or require sensitive identifiers such as tax file numbers, bank account details, or identity document numbers.
How We Use Information
We use information to:
- Operate and improve our calculators
- Monitor reliability and performance
- Respond to enquiries
- Protect the service from spam or misuse
We do not sell personal information.
Analytics and Cookies
Cookies and usage measurement
LoanMetric may use trusted analytics and monitoring services to understand general usage patterns and diagnose technical issues. These services may use cookies or similar technologies.
Analytics data is used in aggregated or de-identified form where possible.
Third-Party Services
We use reputable third-party service providers for hosting, analytics, monitoring, storage, and email delivery.
These providers process information only as necessary to deliver their services to us and are subject to their own privacy obligations.
International Data Transfers
Some service providers may process or store data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
Data Retention and Security
We retain information only for as long as reasonably required for operational, support, and security purposes.
We implement reasonable technical and organisational measures to protect information against unauthorised access, misuse, or loss.
Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us through our Contact page.
Children
LoanMetric is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated effective date.
Contact
For privacy-related questions or requests, please use the contact form available on our Contact page.